Privacy Policy YegaSigur.com

YegaSigur Privacy Notice.

I. Introduction / II. Overview / III. Data collections and uses / IV. Choice and transparency / V. Legal information

I. Introduction

When you use YegaSigur, you trust us with your personal data. We’re committed to keeping that trust. That starts with helping you understand our privacy practices.

This notice describes the personal data (“data”) we collect, how it’s used and shared, and your choices regarding this data. We recommend that you read this along with our privacy overview, which highlights information about our privacy practices and provides summaries of the data we collect and how we use it.

II. Overview

A. Scope

This notice applies to all users of YegaSigur apps, websites, and other services globally.

This notice describes how YegaSigur and its affiliates collect and use data. This notice applies to all YegaSigur users globally, unless they use a service covered by a separate privacy notice, such as YegaRide. This notice specifically applies to:

  • Riders: those who request or receive transportation and related services, via their YegaSigur account.
  • Designated Drivers (Angels): those who provide designated driver transportation to Riders individually via their YegaSigur account.
  • Co-Drivers (Gemini): those who provide an Angel with escort and pick them up after the service.

This notice also governs YegaSigur other collections of data in connection with its services. For example, we may collect contact information of owners or employees of bars, restaurants or merchants on the YegaSigur platforms; contact information of those who manage and use accounts owned by Miriad L.L.C.; or data of those who start but do not complete their applications to be drivers.

All those subject to this notice are referred to as “users” in this notice.

Our privacy practices are subject to applicable laws in the places in which we operate. This means that we engage in the practices described in this notice in a particular country or region only if permitted under the laws of those places.

Please contact us here with any questions regarding our practices in a particular country or region.

III. Data collections and uses.

A. The data we collect

YegaSigur collects data:

1.             Provided by users to YegaSigur

2.             Created during use of our services

YegaSigur collects the following data from these sources:

1. Data provided by users. This includes:

–               Account information: We collect data when users create or update their YegaSigur accounts. This includes first and last name, email, gender, phone number, login name and password, address, SafeLocation, vehicle and insurance information, transmission type, profile picture, payment or banking information (including related payment verification information), user settings (including accessibility settings), and loyalty program information for YegaSigur partners.

–               For designated drivers (Angels), this also includes vehicle or insurance information, emergency contact information, and evidence of health or fitness to provide services using YegaSigur apps.

–               Background check information (designated drivers): This includes information submitted during the driver application process, such as driver history or criminal record (where permitted by law), license status, known aliases, prior addresses, and eventual work permits if applicable. This information may be collected by YegaSigur service providers.

–               Identity verification documents and photos: This includes government issued identification such as driver’s license or passports (which may contain identification photos and numbers, date of birth, and gender), and user-submitted photos such as selfies and profile pictures.

–               Demographic data: We collect demographic data such as birth date/age, gender or occupation when necessary to enable certain features, or provide access to age-restricted products or services. We also collect gender information to pair our riders with same gender Angels to always ensure the riders safety.

We also collect demographic data, such as age group and household composition, through user surveys.        

–               User content: We collect data (including chat logs and call recordings) when users contact YegaSigur customer support, provide ratings or feedback for users, restaurants or merchants, use features that enable users to upload content or submit recordings (including in-app audio recordings or dashboard cameras recordings), or otherwise contact YegaSigur.

2. Data created during use of our services. This includes:

–               Location data (driver and delivery person): We collect precise and approximate location data from YegaSigur Angels drivers’ mobile devices when the YegaSigur app is running in the foreground (app open and on-screen) or background (app open but not on-screen).

–               Location data (riders ). We collect precise and/or approximate location information from riders’ mobile devices if they enable us to do so via their device settings. We use this information to drive the rider to their SafeLocation.

–               YegaSigur collects such data from the time a ride is requested until it is finished, and any time the app is running in the foreground (app open and on-screen).

Riders may use the YegaSigur apps without enabling collection of location data from their mobile devices. However, this may affect certain features in the YegaSigur apps. For example, a rider who has not enabled precise location data will have to manually enter their pickup address.

In addition, precise location data collected from a YegaSigur Angel driver’s device during a trip is linked to the rider’s account, even if the rider has not enabled precise location data to be collected from their device. This data is used for purposes such as customer support, fraud detection, insurance, litigation and receipt generation.

–               Transaction information: We collect transaction information related to the use of our services, including the type of services requested or provided; trip or order details (such as date and time, requested pick-up and drop off addresses, distance traveled to the SafeLocation); and payment transaction information (such as a YegaSigur Angels name and location, amount charged, and payment method). We also associate a user’s name with that of anyone who uses their promotional code.

–               Usage data: We collect data about how users interact with our services. This includes access dates and times, app features or pages viewed, browser type, and app crashes and other system activity.

–               Device data: We collect data about the devices used to access our services, including the hardware models, device IP address or other unique device identifiers, operating systems and versions, software, preferred languages, advertising identifiers, device motion data, and mobile network data.

–               Communications data: We collect data regarding communications between users that are enabled through YegaSigur apps. This includes communication type (phone, text or in-app message), date/time, and content (including recordings of phone calls solely when users are notified of the recording in advance).

B. How we use data

YegaSigur uses data to enable reliable and convenient transportation.

We also use data:

  • to enhance the safety and security of our users and services
  • for customer support
  • for research and development
  • to enable communications between users
  • for marketing and advertising
  • to send non-marketing communications to users
  • in connection with legal proceedings

Please see here for a summary of the data we collect and how we use it.

YegaSigur uses the data we collect:

1. To provide our services. YegaSigur uses data to provide, personalize, maintain, and improve our services.

This includes using data to:

  • create/update accounts.
  • enable transportation, delivery and other services/features, such as:
  • using location data to navigate rider pick-ups and order drop-offs, calculate ETAs, and track the progress of rides.
  • enabling features that involve data sharing, such as sharing YegaSigur Angel driver first name and vehicle information with riders to facilitate pick-ups.
  • matching available YegaSigur Angel drivers to users requesting services, including based on personal data such as location and proximity to other users, and user settings / preferences (such as SafeLocation), and non-personal data such as vehicle type, transmission, drive orientation Lhd/Rhd, registry number as requested.
  • calculating prices and fares, including using location data and trip details (such as requested pick-up and SafeLocationdrop off addresses). We may also consider non-personal data or factors, including date and time, estimated distance and time, minimum base fares.
  • process payments, and enable payment and e-money products such as Stripe or Pay.aw.
  • facilitate insurance, vehicle, invoicing, or financing solutions.
  • provide users with trip or delivery updates, generate receipts, and inform them of changes to our terms, services, or policies.
  • perform necessary operations to maintain our services, including to troubleshoot software bugs and operational problems.

YegaSigur performs the above activities on the grounds that they are necessary to fulfill the terms of our agreements with users, are compatible with such uses, or are necessary for purposes of YegaSigur and its users’ legitimate interests.

2. Safety, fraud protection and security. We use data to help maintain the safety, security, and integrity of our services and users.

This includes:

  • Verifying users’ accounts, identity or compliance with safety requirements.

For example, we review driver and delivery person background checks (including criminal history where required or permitted by law) to verify their identities and eligibility to provide transportation or deliveries.

  • Using customer service information (including reports of safety incidents), device data (e.g., to detect speeding or harsh braking / acceleration), transaction, and usage data to identify potentially unsafe drivers and driving. This can lead to drivers and delivery persons receiving messages encouraging safer driving, and/or account deactivation following human review.
  • Using account, device, location, usage, transaction, wireless carrier, and other data, including communications between users and metadata, to prevent, detect, and combat fraud, including by guest users.

The fraud and unsafe driving prevention and detection activities described above may be considered profiling under applicable laws, and can result in deactivation of users (generally only after human review). For information regarding how to object to the above activities, please see “Choice and transparency” below.

YegaSigur performs the above activities on the grounds that they are necessary to fulfill the terms of our agreements with users, and/or for purposes of the legitimate safety and security interests of YegaSigur, our users and members of the general public.

3. Customer support.

We use the information we collect (which may include call recordings, chat logs, in-app audio recordings and dashcam footage) to provide customer support, including to investigate and address user concerns and to monitor and improve our customer support responses and processes.

YegaSigur performs the above activities on the grounds that they are necessary to fulfill the terms of our agreements with users or for purposes of YegaSigur legitimate interests in monitoring and improving its customer support services.

4. Research and development.

We use data for analysis, machine learning, product development, research, and testing. This helps us make our services more convenient and easy-to-use, enhance the safety and security of our services, and develop new services and features.

YegaSigur performs the above activities on the grounds that they are necessary for purposes of YegaSigur legitimate interests in improving and developing new services and features.

5. Enabling communications between YegaSigur and our users, as well as our Angels. For example, an Operator may message or call a rider to confirm a pick-up location and roughly evaluate their intoxication level or an Operator may call a Angel driver to give instructions.

YegaSigur performs the above activities on the grounds that they are necessary to fulfill the terms of our agreements with users.

6. Marketing and Advertising. YegaSigur uses data (other than guest users’ data) to market its services, and those of YegaSigur partners.

We specifically use account, approximate location, device and usage data, preferred language, and trip to provide ads and marketing communications that are personalized based on users’ observed or inferred location, interests and characteristics (which may include inferred gender*).

This includes using this data to:

–               Send emails, text messages, push notifications, and in-app messages or other communications marketing or advertising YegaSigur products, services, features, offers, promotions, sweepstakes, news and events. For example, we may send push notifications suggesting a user’s favorite destinations or merchants, or in-app messages offering discounts or promo for products or merchants similar to those a user has previously ordered.

–               Display personalized advertising on third party apps or websites.

–               Display third party advertising in YegaSigur apps or in connection with our services. For example, we display ads for restaurants or merchants that are available on YegaSigur apps. These ads (which are identified as “Sponsored Listings” in YegaSigur apps) include recommendations that are personalized based on users’ location and order histories.

We also display ads for third party products that are not available on YegaSigur apps. These ads may contain links to third party apps or websites. Users should refer to such third parties’ privacy notices for information on their collection and use of data when visiting such apps or websites.

YegaSigur performs the above activities on the grounds that they are necessary for purposes of YegaSigur legitimate interests in informing users about YegaSigur services and features or those offered by YegaSigur partners. See the sections titled “Choice and transparency” and “Marketing and advertising choices” for information on users’ choices regarding how YegaSigur may use their data for marketing and advertising.

7. Non-marketing communications. YegaSigur may use data to send surveys and other communications that are not for the purpose of marketing the services or products of YegaSigur or its partners. We may also send users communications regarding elections, ballots, referenda, and other political processes that relate to our services. For example, YegaSigur has notified users of ballot measures or pending legislation relating to YegaSigur services in those users’ areas.

YegaSigur performs the above activities on the grounds that they are necessary to fulfill the terms of our agreements with users, or for purposes of YegaSigur and its users’ legitimate interests in informing users about events that may have an impact on their use of YegaSigur services.

8. Legal proceedings and requirements. We use data to investigate or address claims or disputes relating to use of YegaSigur services, to satisfy requirements under applicable laws, regulations, operating licenses or agreements, insurance policies, or pursuant to legal process or governmental request, including from law enforcement.

YegaSigur performs the above activities on the grounds that they are necessary for purposes of YegaSigur legitimate interests in investigating and responding to claims and disputes relating to use of YegaSigur services and features, and/or necessary for compliance with applicable legal requirements.

C. Cookies and third-party technologies.

YegaSigur and its partners use cookies and other identification technologies on our apps, websites, emails, and online ads for purposes described in this notice, and YegaSigur Cookie Notice.

Cookies are small text files that are stored on browsers or devices by websites, apps, online media, and ads. YegaSigur uses cookies and similar technologies for purposes such as:

  • authenticating users
  • remembering user preferences and settings
  • determining the popularity of content
  • delivering and measuring the effectiveness of advertising campaigns
  • analyzing site traffic and trends, and generally understanding the online behaviors and interests of people who interact with our services

We may also allow others to provide audience measurement and analytics services for us, to serve ads on our behalf across the internet or for other companies’ products and services on our apps, and to track and report on the performance of those ads. These entities may use cookies, web beacons, SDKs, and other technologies to identify the devices used by visitors to our websites, as well as when they visit other online sites and services.

YegaSigur and its third-party partners use “cookies” and other tracking technologies (collectively, “Tracking Technologies”), including third-party Tracking Technologies, on YegSigur’s websites, apps, email communications, ads, and other online services (collectively, “Online Properties”). These are used to enable, enhance, personalize and analyze use of YegaSigur’s services (“Services”) and Online Properties, and for purposes of personalized ads.

This Cookie Notice describes the Tracking Technologies that we and our partners use, how we use them, and your choices regarding such Tracking Technologies.

The Tracking Technologies we use

We use the following Tracking Technologies for the purposes described in this Notice:

“Cookies” are small text files that are placed and stored on your browser when you visit a website, or on your device when you use an app. They may be created and placed by either the website or app you are visiting (in which case they are referred to as “first party” cookies), or by websites or apps other than the one you are visiting (in which case they are referred to as “third party cookies”). We use both “session cookies,” which expire when you close your browser, and “persistent cookies,” which expire after a set period of time (even if you close your browser).

“Pixel tags” (also called beacons) are small blocks of code placed on webpages, apps, emails or ads that enable us to identify users when providing our Services and track interactions with our Online Properties.

“Software Development Kits” (also called SDKs) are blocks of code that are functionally similar to cookies and pixel tags, except for mobile apps. SDKs allow their developers to collect information about the device and network you use to access our apps, and about your interaction with ours apps.

“Local storage” refers to files that are created by apps or websites, and stored on your device or browser. Such files function similarly to cookies.

D. Data sharing and disclosure

Some of YegaSigur services and features require that we share data with other users, or at users’ request or with their consent. We may also share such data with our affiliates, subsidiaries, and partners, for legal reasons or in connection with claims or disputes.

YegaSigur may share data:

1. With other YegaSigur Angels

This includes sharing:

–               Riders’ client number, vehicle make, model, color, license plate, vehicle transmission, vehicle drive orientation ( lhd/rhd), and vehicle photo; rating, and pickup and/or SafeLocation locations with drivers.

–               Riders’ first name and other personal information will NOT be shared to protect the privacy of our riders.

For YegaSigur Angel drivers; we may share data with the riders, including name and photo; location (before and during trip); average rating provided by users; total number of trips; period of time since they signed up to be a YegaSigur Angel; contact information; and Angel profile, including compliments and other feedback submitted by past users.

We also provide riders with e-receipts containing information such as a breakdown of amounts charged, driver or delivery person first name, photo, and route map. We also include other information on those receipts if required by law.

For those who participate in YegaSigur referral program, we share certain data of referred users, such as trip count, with the user who referred them as necessary to determine the referral bonus in case the bonus is not an exact figure but a variable one.

2. At users’ request or with users’ consent

This includes sharing data with:

–               Emergency services. We offer features that enable users to share their data with police, fire, and ambulance services in the event of an emergency or after certain incidents. For more information, please see “Choice and Transparency” and “Emergency Data Sharing” below.

–               Insurance companies. If a user has reported or submits a claim to an insurance company relating to YegaSigur services, YegaSigur will share certain data with that insurance company for the purpose of adjusting or handling the user’s insurance claim.

–               General public. Questions or comments from users submitted through public forums such as YegaSigur blogs and YegaSigur social media pages may be viewable by the public, including any data included in the questions or comments submitted by a user.

3. With YegaSigur subsidiaries and affiliates.

We share data with our subsidiaries and affiliates to help us provide our services or conduct data processing on our behalf. For example, YegaSigur processes and stores such data in Costa Rica on behalf of its international subsidiaries and affiliates.

4. With YegaSigur service providers and business partners.These include the third parties, or categories of third parties, listed below. Where a third party is identified, please see their linked privacy notices for information regarding their collection and use of personal data.

  • Payment processors and facilitators, including Stripe, Pay.aw and PayPal.
  • Background check, identity verification and risk solutions providers.
  • Cloud storage providers.
  • Customer support platform and service providers.
  • Google, in connection with the use of Google Maps in YegaSigur apps.
  • Research partners, including those performing surveys or research projects in partnership with YegaSigur or on YegaSigur behalf.
  • Service providers that assist YegaSigur to enhance the safety and security of YegaSigur apps and services.
  • Accountants, lawyers, and other professional service providers.
  • Insurance and financing partners.
  • Insurance companies, in connection with insurance claims made or reported by a user relating to YegaSigur services, and for the purpose of adjusting or handling the insurance claim.

5. For legal reasons or in the event of a dispute.

YegaSigur may share users’ data if we believe it’s required by applicable law, regulation, operating license or agreement, legal process or governmental request, insurance policy, or where the disclosure is otherwise appropriate due to safety or similar concerns.

This includes sharing data with law enforcement officials, public health officials, other government authorities, insurance companies, or other third parties as necessary to enforce our Terms of Service, user agreements, or other policies; to protect YegaSigur rights or property or the rights, safety, or property of others; or in the event of a claim or dispute relating to the use of our services.

In the event of a dispute relating to use of another person’s credit card, we may be required by law to share a user’s data, including trip or order information, with the owner of that credit card.

For more information, please see YegaSigur Guidelines for Law Enforcement Authorities – Outside the US, and Guidelines for Third Party Data Requests and Service of Legal Documents.

This also includes sharing data with others in connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company.

6. With consent.

YegaSigur may share a user’s data other than as described in this notice if we notify the user and they consent to the sharing.

E. Data retention and deletion.

YegaSigur retains user data for as long as necessary for the purposes described above. Users may request account deletion through the YegaSigur apps and websites.

YegaSigur retains user data for as long as necessary for the purposes described above, which varies depending on data type, the category of user to whom the data relates, the purposes for which we collected the data, and whether the data must be retained after an account deletion request for the purposes described below.

For example, we retain data:

  • For the life of users’ accounts if such data is necessary to provide our services. E.g., account data, SafeLocation data.
  • For 7 years if necessary to comply with tax requirements. E.g., YegaSigur Angel drivers’ trip location information.
  • For defined periods as necessary for purposes of safety or fraud prevention. E.g., we retain incomplete driver applications for 1 year, and rejected driver applications for 7 years.

Users may request deletion of their account through the Privacy menus in the YegaSigur app, or through YegaSigur website (riders here; YegaSigur Angel drivers here).

Following an account deletion request, we delete the user’s account and data, except as necessary for purposes of safety, security, fraud prevention or compliance with legal requirements, or because of issues relating to the user’s account (such as an outstanding credit or an unresolved claim or dispute).

For YegaSigur Angel drivers, this generally means that we retain certain of their data for as long as necessary for actual or potential tax, litigation, or insurance claims.

For riders, we generally delete data within 90 days of an account deletion request, except where retention is necessary for the above reasons.

IV. Choice and transparency

YegaSigur enables users to access and/or control data that YegaSigur collects, including through:

  • privacy settings
  • device permissions
  • in-app ratings pages
  • marketing and advertising choices

YegaSigur also enables users to request access to or copies of their data, make changes or updates to their accounts, request deletion of their accounts.

1. Privacy settings.

Riders and order recipients can set or update their preferences regarding location data collection and sharing, emergency data sharing, and notifications in YegaSigur Privacy Center, which is accessible via the Privacy menu in the YegaSigur apps.

  • Location data collection (riders)

Riders and order recipients can enable/disable YegaSigur collection of their mobile device location data through their device settings.

  • Share Live Location (riders)

Riders and order recipients can enable/disable YegaSigur sharing of their mobile device real-time location data with their YegaSigur Angel drivers through their device settings.

  • Gender identity

Riders can update their gender information through the Gender Identity setting, which can be accessed in the my profile in the YegaSigur app.

  • Emergency Data Sharing

Riders may enable YegaSigur sharing of their mobile device real-time location data with emergency, police, fire, and ambulance services. This includes sharing approximate location at the time the emergency call was placed; the car’s make, model, color, and license plate information; the rider’s name and phone number; pickup and dropoff locations; and the driver’s name.

Riders may enable/disable this feature via the Account > Settings > Privacy > Location Sharing menu, or the Safety Center, which will be available in the version 2.0 of the app.

YegaSigur Angel Drivers can also enable/disable Emergency Data Sharing via the App settings > Emergency Data Sharing menu, or the Safety Toolkit.

  • Notifications: discounts and news

Users may enable YegaSigur to send push notifications about discounts and news from YegaSigur. Users may control whether they receive push notifications available on version 2.0.

2. Device permissions.

Most mobile device platforms (iOS, Android, etc.) have defined certain types of device data that apps cannot access without the device owner’s permission, and these platforms have different methods for how that permission can be obtained. Users should check the available settings on their devices or check with their mobile service provider.

3. In-app ratings pages.

After every trip, YegaSigur Angel riders are able to rate each other on a scale from 1 to 5. An average of those ratings is associated with a user’s account and is displayed to other users for whom they provide or receive services. For example, rider ratings are available to drivers from whom they request transportation, and driver ratings are available to their riders.

YegaSigur Angel drivers can see their average rating after tapping their profile photo in the YegaSigur Driver app.

4. Marketing and advertising choices.

YegaSigur provides users with the following choices regarding how their data is used for purposes of marketing and advertising:

Personalized marketing communications from YegaSigur: Users may choose here whether YegaSigur may use their data to send personalized communications (such as, emails, push notifications, and in-app messages) about YegaSigur products and services. Users may also choose here whether to receive any marketing emails or push notifications from YegaSigur.

Data Sharing and Tracking: Users may choose here whether YegaSigur may share their data with third parties, or collect data regarding their visits and actions on third-party apps or websites, for purposes of personalized ads.

Cookies and related technologies: For information on how to control YegaSigur use of cookies and related technologies, including for purposes of displaying personalized ads, please see our Cookie Notice.

5. User data requests

YegaSigur provides users with a variety of ways to learn about, control, and submit questions and comments about YegaSigur handling of their data. In addition to the methods indicated below, users may also submit data requests via our Privacy Inquiry Form (riders here, Angel drivers).

  • Data access and portability: Depending on where they are located, users may have the right to “access” their data (meaning, to be informed of the data that YegaSigur has collected about them), and to “portability” of their data (meaning, to receive a copy of such data). Regardless of their location, YegaSigur provides several options for viewing and obtaining copies of the data YegaSigur has collected about them.
  • YegaSigur users can access data including their profile data and trip history through the YegaSigur apps or via YegaSigur website.
  • Our Data Explorer feature allows users to view an online summary of certain information about their account, such as number of trips, rating, distance, Angel driver and number of days since they’ve been an YegaSigur user.
  • Our Data Explorer feature allows users to request and download a copy of the most requested data relating to their use of YegaSigur, including account, usage, communications, and device data.
  • Changing or updating data: Users can edit the name, SafeLocation, phone number, email address, gender, payment method, and profile picture(optional) through the My Profile  menu in YegaSigur apps or driver portal.
  • Deleting data: Users may request deletion of their account through YegaSigur Privacy Center.
  • Objections, restrictions, and complaints: Users may request that we stop using all or some of their data, or that we limit our use of their data. This includes objecting to our use of data that is based on YegaSigur legitimate interests. YegaSigur may continue to process data after such objection or request to the extent required or permitted by law.
  • In addition, depending on their location, Users may have the right to file a complaint relating to YegaSigur handling of their data with the data protection authority in their country. YegaSigur complies with all GDPR regulations for EU.

V. Legal information

A. Data controllers and Data Protection Officer

YegaSigur Technologies, is controller of the data processed in connection with use of YegaSigur services globally, except where it is joint controller with other YegaSigur affiliates and/or licensees.

YegaSigur Technologies (“YegaTech”) is controller of the data processed in connection with YegaSigur services globally, except that:

YegaSigur.com and Miriad L.L.C., are together joint controllers of the data of users of YegaSigur payment services in Aruba.  

Users may submit requests to exercise their rights regarding their data (riders  here; and Angel drivers here.

Users may also contact YegaSigur Data Protection Officer at https://YegaSigur.com/privacy-dpo, or by mail to YegaSigur.com Aruba/ Miriad L.L.C. (Piedra Plat 110 A, Sta Cruz, Aruba, Dutch Carribbean), regarding issues relating to YegaSigur processing of their personal data, and their data protection rights.

B. Legal Framework for Data Transfers

YegaSigur operates, and processes user data, globally. We comply with applicable legal frameworks relating to the transfer of data.

YegaSigur operates, and processes user data, globally. This may result in processing of your personal data in countries, including the United States or EU, whose data protection laws may differ from those where you live.

This includes processing of your data on YegaSigur servers in the United States, and transferring or enabling access to your data globally, in order to:

  • provide you services wherever you request them ( if service is available in that location).
  • provide you access to your information, such as trip / order history, wherever you request it.
  • provide access to and responses from YegaSigur customer service agents.
  • respond to requests for information by governments or law enforcement, as necessary.

YegaSigur is committed to protecting our users’ personal data regardless of where they are located or where, or by who, their personal data is processed. This includes implementing global measures to protect users’ data, including:

  • securing user data when in transit, including through encryption, and at rest.
  • mandating company-wide training regarding privacy and data security.
  • implementing internal policies and procedures to limit access to, and use of, users’ data.
  • limiting government and law enforcement access to user data, except where required by law, there are imminent threats to safety, or users’ have consented to the access. Please see YegaSigur Transparency Report for more information regarding our practices relating to law enforcement requests.

 Such data remains subject to the GDPR or equivalents. Users may contact YegaSigur regarding the above, or to request copies of applicable Standard Contractual Clauses (riders here; and Angel drivers here).

Please note the following:

C. Updates to this Privacy Notice

We may occasionally update this notice.

We may occasionally update this notice. If we make significant changes, we will notify users in advance of the changes through the YegaSigur apps or through other means, such as email. We encourage users to periodically review this notice for the latest information on our privacy practices.

Use of our services after an update constitutes consent to the updated notice to the extent permitted by law.